What People Are Saying
“For years, I envisioned a crisis response system in which medical, legal, and social services would collaborate to address the needs and consequences of high utilizers of emergency services. However, without the guidance of professionals with a deep grasp of the complex legal issues that often thwart good outcomes, the system continued to fail.
Ann Marie Council and Anne Jensen understand both the precarious clinical circumstances of high utilizers and the means to translate complex mental health law into playbooks that create genuine cooperation among EMS, social services, law enforcement, and hospitals. Their results have been dramatic - some of the system’s highest utilizers now receive care that not only rebuilds health and dignity but also conserves community resources and restores faith in the system.”
— James V. Dunford, MD
City of San Diego EMS Medical Director (ret.)
Professor Emeritus of Emergency Medicine, UC San Diego School of Medicine“I have worked with Wendy Moore for more than fifteen years through her leadership and partnership with the San Diego Fire-Rescue Foundation and the Orange County Fire Authority Foundation. Throughout that time, Wendy has been a strong advocate for the fire service, consistently securing grant funding and philanthropic support for critical programs, equipment, training, and program resources that directly support firefighters, lifeguards, and emergency medical personnel.
Wendy brings exceptional project management and operational expertise to every initiative. She has a proven ability to translate complex organizational needs into clear, fundable projects and manage them from strategy and compliance through execution. Her work is disciplined, results-driven, and closely aligned with operational priorities and long-term goals.
She leads with integrity, professionalism, and a deep understanding of how effective public-private partnerships strengthen public safety. Her steady leadership and attention to detail have made her a trusted and invaluable partner to the agencies she serves.”
— Brian Fennessy
Director / Fire Chief
United States Wildland Fire Service
US Department of the Interior “In my thirty two years in emergency services, I have never witnessed the level of interdepartmental collaboration that Anne Jensen and Ann Marie Council created together. Their partnership brought paramedics, police officers, mental health clinicians, and hospital staff into a shared learning environment where collaboration was not just encouraged, but expected. They helped break down long-standing silos and replaced them with a culture of teamwork focused on doing what was best for patients and the community.
By combining their expertise in community paramedicine and mental health law, they guided us in designing a truly coordinated crisis response program. Their approach balanced compassion with practicality, ensuring that responders understood both the clinical and legal frameworks needed to care for people in crisis. Training was thoughtful, inclusive, and grounded in real-world experience, which made it immediately relevant and effective for everyone involved.
The results have been remarkable. Repeat calls have dropped significantly, demonstrating that people are receiving the right help the first time. Patient outcomes have improved, with more individuals connected to appropriate care and resources instead of cycling through emergency systems. Perhaps most importantly, our first responders now feel prepared, supported, and confident. Instead of feeling overwhelmed and alone, they know they are part of a coordinated system with shared goals, clear guidance, and strong partnerships—all because of the leadership and vision Anne Jensen and Anne Marie Council brought to this work.”
Jodie Pierce
Deputy Chief of EMS for San Diego Fire-Rescue Department (ret.)“Co-authoring papers with Ann Marie Council has shown me how rare it is to find someone who can move seamlessly between clinical realities and legal reform. Together, we've identified systemic failures in the LPS framework and translated those findings into concrete legislative proposals that have gained traction with policymakers. Their ability to combine rigorous legal analysis with genuine understanding of psychiatric practice has made our collaboration uniquely effective in pushing for meaningful change.”
— Aaron Meyer, MD
Associate Clinical Professor for UC San Diego
President, San Diego Psychiatric Society“I had the privilege of collaborating with Ann Marie Council on our hospital's high utilizer initiative. She demonstrated an exceptional ability to identify systemic gaps in mental health care delivery. She not only educated our team on the unique challenges facing patients with serious mental illness, but consistently proposed practical, implementable solutions that accounted for real-world constraints.
— Alan Moazzam, MD, MBA
Hospitalist with UC San Diego Health